Wheelchair Misstep Ends in Tragedy: A Call for Greater Carer Responsibility and Public Awareness
A tragic accident at Glasgow’s Easterhouse Shopping Centre has led to the death of 71-year-old Catherine Muir, a disabled woman with complex care needs, after her wheelchair tumbled down an escalator under the care of her support worker.
By Connor Gordon and Chiara Pollock – Glasgow Live
On 15 July 2023, carer Debbie McWhannell ignored a clear warning sign against using wheelchairs on escalators. With one hand on Catherine’s wheelchair and the other carrying shopping and gripping the handrail, McWhannell lost control as the escalator descended. Catherine, who was strapped into the chair, fell, suffering a fractured jaw and head injuries. She later contracted pneumonia and passed away in hospital 11 days later.
McWhannell, employed as a supported living assistant by Inclusion Scotland, pleaded guilty to breaching health and safety laws. She received a six-month night-time curfew order as an alternative to custody.
Catherine’s family expressed deep sorrow but stopped short of calling for jail time. “She lived 72 years and to die that way is just tragic,” said her brother, Donald Muir.
The court heard that Catherine was non-verbal, suffered from several medical conditions, and required diligent, informed care. Prosecutors revealed McWhannell had received proper training and was familiar with Catherine’s care plan, yet chose an escalator over safer alternatives like a ramp.
Disability rights advocates have called for stricter adherence to safety protocols and reinforced training for carers. “A moment of negligence can have irreversible consequences,” said one advocate. “This tragedy must serve as a warning.”
The Scottish Social Services Council will make a formal decision on McWhannell’s professional status following the conclusion of criminal proceedings.
